Customer Support Representative.

Teleperformance in Fort Lauderdale, FL

  • Industry: Customer Service/Call Center - Call Center/Customer Service Representative
  • Type: Full Time
  • Compensation: $32,020.00 - 47,180.00 / Year*
position filled

BEST PLACE FOR PEOPLE

Join us in making connections.

Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.What You Will Do:
  • Responsible for all customer inquiries and questions
  • Provide excellent customer service at all times
  • Follow up to customer inquiries by taking specific action in a timely manner
  • Troubleshoot equipment and system problems
  • Problem solve to help customers resolve issues on first call
  • Enters data from customers into various software programs
  • Appropriately communicate with upset customers to resolve their inquiries
  • Thrives as a team player in a fast-paced, high-energy, change-oriented environment
  • Participates in additional training courses when needed
  • Performs other related duties and assignments as required and as assigned by supervisor
  • Exercise retention efforts when appropriate
  • Identify customers who are comparison-shopping and inquiring about contract terms
  • Assisting the customer with the correct price plan

What You Will Bring:

  • 6 months Contact Center experience preferred
  • One year previous customer service experience required
  • Must be at least 18 years of age
  • Type 25 wpm
  • High School Graduate or GED
  • Logical problem solving skills and ability to multi-task
  • Proven oral and written communication skills
  • Must have availability to work various shifts
  • Ability to use Windows operating systems and navigate between various windows
  • Ability to work under pressure
  • Continuously demonstrate a high sense of urgency
  • Must have a keen sense of attention to detail, taking the initiative.
  • Must be able to pass a Federal Background Check and Drug testing
  • Possess a high level of Professionalism
  • Proven experience in overcoming unexpected difficulties and using logical problem solving skills.
  • Ability to understand and empathize with customer s issues.

    Teleperformance offers outstanding support to our team.

    You are the reason for this company s success and your well-being is our priority. We believe in nourishing your work life balance and making sure you are feeling loved. Our excellent medical benefits give you the opportunity to regularly check on your health, providing a solid health and financial security while our paid vacation leaves, flexible scheduling, and 401k Savings account can grant you the vacation you deserve while still working or after retirement. In Teleperformance, there are a lot more for you because we value YOU!
    Associated topics: agente de servicio al cliente, call center associate, client, coordinator, customer service, product support, representante de servicio al cliente, technical assistant, technical support, tsr


* Estimated salary


More Jobs Hiring Near Me!

Guest Services & Security Representative
Florida Panthers

The Florida Panther Hockey Club is looking for a part-time Guest Services & Security Representative for their training facility in Coral Springs, FL.…

Read More
Customer Service Representative (2020 Census)
MAXIMUS

The Census Survey Specialists (Customer Service Representative / CSR) working on the CQA (Census Questionnaire Assistance) program will assist the pu…

Read More
Customer Service Representative - Part Time (2020 Census)
MAXIMUS

The Part Time Census Survey Specialist (Customer Service Representative / CSR) working on the CQA (Census Questionnaire Assistance) program will assi…

Read More
Technical Support Representative III
Intermex Wire Transfer LLC

Description Under little or no supervision, the Technical Support Representative is the first point of contact for the users who contact our IT Servi…

Read More
Technical Support Representative III
Intermex Wire Transfer LLC.

Under little or no supervision, the Technical Support Representative is the first point of contact for the users who contact our IT Service Desk by t…

Read More
Bilingual Call Center Representative
Teleperformance

BEST PLACE FOR PEOPLE Join us in making connections. Teleperformance connects the biggest and most respected brands on the planet with their customer…

Read More
Technical Support Representative
Teleperformance

DOING BUSINESS WITH PEOPLE, FOR PEOPLE. About the Company Teleperformance is a strategic partner to the world's leading companies, bringing solutio…

Read More
Route Service Representative
State Industrial

OverviewJoin State Cleaning Solutions service team as a Route Service Representative and see why SCS has consistently ranked us as a top company to w…

Read More
Store Counter Sales
O'REILLY AUTO PARTS

Tentative Schedule: Must be available to work flexible scheduleOur Store Counter Sales team members are knowledgeable and energetic with a passion fo…

Read More
Bilingual Customer Service Representative - Spanish
Teleperformance

BEST PLACE FOR PEOPLE Join us in making connections. Teleperformance connects the biggest and most respected brands on the planet with their customer…

Read More